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Andrew Lessman | Why We Are Different | ProCaps Laboratories | Employment
Current Employment Openings

Customer Care Associates

Ever since the sale of our first supplement, our business has been based on treating customers with honesty, courtesy and respect - the very same way we treat our employees. We believe these values are the keys to our success.

Headquartered in Henderson, Nevada, we are committed to providing an environment that values diversity, supports an ongoing tradition of health and helps each employee achieve their best performance. As we look to the future, we believe that our employees continue to be our most important resource. Because the quality of our employees is the key to our success, each new employee is carefully selected and benefits from our commitment to the highest standards of training and education. ProCaps Laboratories provides a benefit package, which includes medical, dental, vision insurance and 401K.

Apply via Mail:
ProCaps Laboratories
c/o Human Resources
430 Parkson Road
Henderson, NV 89011
Apply via E-mail: hr@procapslabs.com

Apply via Fax: 702-567-3991

Apply in Person: Map

Customer Care Associates
We are looking for highly skilled, customer oriented professionals to provide a superior level of customer service in our inbound call center.

MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS

  • Ability to communicate clearly and effectively over the telephone with customer calls with emphasis on providing world class customer service.
  • Ability to learn about the value of natural supplementation to better support health and wellness combined with the desire and ability to educate others.
  • Ability to make decisions and exercise good judgment in a fast-paced structured environment.
  • The ability to comfortably apply consultative sales techniques.
  • Ability to provide strong customer service and problem solving skills and respond to inquiries with tact, diplomacy and patience.
  • Ability to consistently meet and/or exceed Pro-Caps Laboratories call center metrics.
  • Ability to interpret and comply with company and departmental policies and procedures.
  • Self motivated and team oriented.
  • Strong computer skills.
  • Ability to successfully complete ongoing training requirements

Hours of Operation:
5:00am - 9:00pm Monday - Friday
6:00am - 6:00pm Saturday-Sunday

You must have availability to support these shifts during these timeframes and extended hours during promotions.

*** If this career advancing opportunity matches your background and is what you are looking for -- We would like to speak with you! (Please email resume)

 Employment Application (PDF)

Requires Acrobat Reader 

 
 
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